Refunds & Returns Policy

Refund & Returns Policy

Digital Products

All magazine templates and digital products are delivered digitally.
Due to the nature of digital files, all digital sales are final. Once a digital product has been downloaded or accessed, we are unable to offer refunds, returns, or exchanges.

Please make sure to review product descriptions carefully before purchasing. If you experience issues accessing your file, feel free to reach out and we’ll help resolve it.


Custom Magazine Commissions

Custom magazines are made to order and personalized for each customer.

Because of this:

  • All custom commissions are non-refundable once work has begun

  • Returns or exchanges are not accepted on completed custom magazines

If you need to cancel a commission before work has started, please contact us as soon as possible. In some cases, a partial refund may be issued at our discretion.


Damaged or Incorrect Orders

If your physical magazine arrives damaged or incorrect due to an error on our end, please contact us within 7 days of delivery with photos of the issue. We’ll work with you to replace the item.


Shipping Issues

KieVine is not responsible for delays, loss, or damage caused by the shipping carrier once an order has been shipped. For issues related to delivery, please contact the carrier directly. Also reach out and we may be able to replace it.


Questions or Concerns

If you have any questions about refunds, returns, or your order, please reach out before purchasing. We’re always happy to clarify expectations.

KieVine Magazine Club

Welcome to the KieVine Magazine Club!

There are two statuses you can join!

Star Status

  • Full KieVine magazine (bi-monthly)

Price: $18 bi-monthly (free shipping for U.S. members)

Swirl Status 𖦹

  • Full KieVine Magazine (bi-monthly)
  • KieVine World Art Zine (bi-monthly)
  • Memory Card Art Print (monthly)

One month you'll receive a full magazine, the next you'll receive an art zine

Price: $15 monthly (free shipping for U.S. members)

☆ ꩜ ☆


More About The Goodies

The Magazine:  You'll receive a printed magazine delivered every other month, centered around chasing experiences, collecting memories, and creating a life you love to live. They're very personal often times digging deep into my own experiences while also featuring talented artists and are designed in a fun scrapbook style look! Start to spice up your life by joining the club!

The Art Zine: The next month you'll receive an art zine welcoming you into the world of KieVine. A friend who is exploring the world writes to you about their travels and shows you a glimpse inside. With this Zine, you'll be transported into a new reality, one of magic and whimsy, and where nothing feels quite real.

The Memory Art Print: Every month you'll also receive a memory card art print! The front is a beautiful art print, and on the back there will be a prompt that asks you about your favorite memory of that month. As you collect art prints throughout the year, you'll also be collecting your favorite memories!

꩜ ☆ 𖦹

All magazines are personally designed by me, not AI-generated and don’t feature AI-generated content

Cancel anytime! Just email kievinedesign@gmail.com!

Have your art in a KieVine Magazine

Magazine Submissions

Submit your work to be featured in a KieVine Magazine!

Email kievinedesign@gmail.com

Limited submissions are accepted, but you can submit again for later issues! KieVine accepts all kinds of writing, artwork, and photographs!

KieVine is not accepting submissions currently

Credit

Credit will be given at the bottom of the work with your name and any socials you’d like included

or

Credit will be given at the end of the magazine with your name, any socials you’d like included, the page number(s) your art appears, and a description of your art

You'll also receive a free copy of the magazine!

Catch up on past magazines!